Each crew leader/supervisor checks the other team-members' work and then signs off on the work ticket.

Most of our customers are not home when we clean their homes. We keep detailed information about each client's home regarding pets, access, and alarm codes as well as any special instructions. If you prefer to be home, we will schedule a time that is mutually convenient.

You can give us a key, hide a key, give us a code to the garage door if you have a keypad outside or, make sure that someone is home when we arrive.

All keys are marked for identification with a code and issued to the cleaning supervisor for the day of your cleaning.

Most of our clients have pets of some kind. Pets are no problem, but we do need to know if you have pets. Large and/or aggressive pets will need to be secured by the homeowner so that we can clean your home, but if your pet will not mind sharing their space in your home for your cleaning to be done, we will gladly work around them.

Yes, please. In order to provide quality cleaning, pick up clutter and secure cash, jewelry and other small valuables.

Simply call our office at (928) 453-6715 right away. We will have one of our supervisors return to your home within 24 hours to correct anything that needs attention. We answer our phone from 8:00am until 6:00pm Monday through Friday. You can also email us at [email protected].

The method of payment is arranged at the time your home is scheduled for cleaning. We accept Visa & MasterCard (card info can be kept on file for ease of payment), or you can leave a check or cash on the kitchen countertop. A receipt will be left for your payment.

Once a cleaning date is agreed upon, you are scheduled in our computer system. Normal cleaning hours are 8:00AM to 4:00PM and we would prefer to have the flexibility to arrive and depart between those hours, however special requests for either before or after noon or as early as 7:30AM can usually be accommodated at no additional charge.

We will provide all of the cleaning supplies and "tools of our trade." If you would prefer to provide the cleaning supplies, just ask us!

Please communicate any additional chores or services or cleaning procedures you desire directly to our office at (928) 453-6715. Every effort will be made to accommodate you.